This document is the equivalent of an oral agreement, is accepted by payment of services or registration on the site. Please read the text of the public contract before you started registering or ordering services on our website: PUBLIC CONTRACT for the provision of services
The information below is an official offer (offer) to any physical, legal entity to conclude an Agreement for the provision of services. This Agreement is public and in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all customers. If you agree with the terms of the submitted Agreement – you can pay for services. In the event of payment for services, the Agreement will be deemed to be concluded, and our company is one that has assumed the obligation to provide the relevant services. 1. PREAMBLE
1.1. This document is an official offer (public offer) of a business entity of "ONLINE DEVELOPMENT", hereinafter referred to as "Contractor", and contains all the essential terms of service (Art. Art. 633, 641 and Sec. 63 of the Civil Code of Ukraine).
1.2. In accordance with paragraph 2 of Art. 642 of the Civil Code of Ukraine (GKU), in case of accepting the conditions set forth below and paying for services, a legal or physical person, thereby making an acceptance of this offer, becomes the CUSTOMER.
1.3. This Agreement may be concluded in one of the following ways:
a) By signing it by authorized representatives of the Customer and the Contractor;
b) By registering the Customer on the Contractor's web-resource at https://unihost.com
(hereinafter referred to as the "Contractor's website") in accordance with the Instructions published on the Contractor's website (hereinafter – the Contractor's instructions), assigning (if the client does not have a contract number, the account number is the customer's login name – hereinafter "login") and the subsequent payment by the Customer of the invoice issued using the Provider's web interface, subject to all conditions specified in the Agreement. The customer is responsible for the accuracy of this information when registering.
1.4. Terms used in this agreement
Server is a hardware / software system that performs service functions on the client's request, giving it access to certain resources.
Website is a server that receives requests from clients and provides answers to them, usually in the form of pages with hypertext markup (html), data pages, images, files, media streams and other data.
IP address is a unique identifier, the address of a device, usually a computer connected to a local network or the Internet, used in the TCP / IP family's Internet Protocol.
SSH access is a protocol that allows you to access directly to the server with user credentials for remote management of the operating system including files and folders
Domain Name is a symbolic name used to identify areas (zones) – branches of the hierarchical Internet namespace or domains, in accordance with the DNS domain name system. Domain names allow the addressing of Internet hosts and network resources located on them (web sites, e-mail servers, other services) in a form convenient for a person.
DNS servers (Name server) is a distributed system for converting a domain name (computer name or other network device) to an IP address and vice versa.
nic-handle is a network identifier that contains contact information about a particular person or organization. Nick-handles are used to establish links to contact information about the owner (technical contact and others) of the domain name. Service Whois when issuing information about the contact persons of the domains refers to their nick-handles.
Whois is a service that uses the whois protocol to obtain contact information and technical information about domain names, IP addresses and other network information. Whois service is a public (public) Internet service.
Spam are not e-mails ordered by users, which are either bulk or in which there is no reliable information about the full name, e-mail or the electronic address of the customer or the sender of these messages, or further receipt of which the user does not can terminate by informing the customer or the sender about it.
Abuse – user complaint directed to the hosting provider. In most cases, the reason for writing abusa is the placement of sites with illegal content: pornography, warez, copyright infringement (movies, music, etc.), or sending out spam, phishing and other violations.
Bruteforce is a method of searching and hacking a specific value (for example, a password) by searching through all the theoretically possible options.
Phishing (from fishing – fishing, fishing) is an Internet fraud type, whose purpose is to gain access to confidential user data – logins, passwords, card numbers, etc. 2. GENERAL PROVISIONS
2.1. Under the Contract, the Contractor undertakes to provide the Customer with the Services selected by the Customer, and the Customer undertakes the obligation to accept and pay for the Services. Description of the Services, their list and cost are published on the official website of the Contractor https://unihost.com
. The Executor's website is a public resource, i.e. such as all Internet users have access to 24 hours a day, 7 days a week.
2.2. When accepting the terms of the Agreement, the Customer undertakes to pay for the Services selected by him in accordance with the Tariffs specified on the Contractor's website.
2.3. The list of Services does not include the provision of the possibility of receiving and transmitting electronic messages of the Customer at the Contractor's office, setting up or diagnosing the Customer's personal computer, modem and software both at the Contractor's office and with the Customer's visit, as well as training in Internet skills. 3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. Duties of the Contractor:
3.1.1. At a high quality level, fulfill their obligations, the scope of which is defined in Section 2 of this Treaty.
3.1.2. Provide the Services in accordance with the chosen tariff plan and base tariffs.
3.1.3. Not later than 24 hours (twenty-four hours) to warn the Customer about carrying out preventive and repair work, sending the appropriate warnings to the Customer's e-mail address.
3.1.4. Publish official messages related to customer service and changing payment rates on the Contractor's website – unihost.com, and also send them to the subscriber's e-mail, if necessary.
3.2. Duties of the Customer:
3.2.1. Provide full, truthful and accurate information in the amount necessary to provide the services that it requests / acquires. The information provided by the Customer, if necessary, can be published in open sources.
3.2.1 Pay for the Executor's services on time in accordance with the chosen tariff plan and basic tariffs. The Customer undertakes to familiarize himself with information on the terms of service and tariffs on the Contractor's website – unihost.com.
3.2.2. Use the Contractor's Services only lawfully in accordance with the current legislation of Ukraine and international acts, as well as in accordance with the Rules for the use of services described in Appendix No. 1 to this Agreement.
3.2.3. The Customer (Customer) is obliged to comply with the rules for obtaining telecommunication services when using the services of the Contractor, namely:
- Do not act to send, publish, transmit, reproduce, provide, or in any way use information, software or other materials that may infringe copyrights without the appropriate permission of the copyright holder
- Do not publish or transmit through the Internet any information that is inconsistent with current Ukrainian or international law. In particular, this refers to information that calls for:
- overthrowing the constitutional order
- violation of the territorial integrity of the country
- propaganda war;
- incitement of racial, national, religious hatred
- the commission of terrorist acts.
- do not publish or transmit via the Internet any information that contains elements:
- adult content for child and zoo themes
- humiliation of human honor and dignity
- Do not use the server to send mail spam and other types of bulk mailings without permission from the recipients of these mailings.
- Do not use the server to send messages in support of hacking and other illegal activities on the Internet
3.2.4. Agreeing with the provisions of this Agreement, the Customer also confirms the information that he has all the knowledge and skills, or he has employees who have those necessary for the correct use of the services provided by the Contractor.
3.3. Rights of the Contractor:
3.3.1. The Contractor has the right to terminate / block access to the Services and refuse to provide the Services thereafter, to disconnect the account and terminate the Agreement unilaterally with or without a preliminary report and without repayment of money in case of violation of the rules described in Appendix No. 1 of this Agreement – and / or violations of the provisions of Section 4 and / or Section 5 of this Agreement.
3.3.2. If the Customer's needs for hardware and other resources that are provided within the ordered service are increased, the Contractor reserves the right to offer the Customer a transition to another tariff plan, and in case of the Customer's refusal to terminate his service without repayment of money and terminate this Agreement unilaterally.
3.3.3. The Contractor has the right to change the tariffs that are provided to the Customer. New tariffs start to operate from the moment of their publication on the official website of the Contractor – unihost.com. The tariffs for already prepaid services are not changed. In case of disagreement of the Customer with new tariffs, he sends a letter to the Executor's e-mail.
3.3.5. The Contractor has the right to require the Customer to provide electronic copies of the passport or other documents confirming the identity of the Customer in order to ensure the accuracy and truthfulness of information about the registrant during the execution of operations – change of the domain owner, change of the domain registrar (internal and external transfer), and early removal of the domain . In the event that the requested data are not provided, the Contractor reserves the right to refuse to perform the specified operations. More details about the verification procedure of the client.
3.4. Customer Rights:
3.4.1. Require the Contractor to provide the Services in a timely and qualitative manner in accordance with the terms of this Agreement.
3.4.2. Receive from the Contractor information regarding the quality, cost and order of providing the Services.
3.4.3. To address to the Contractor with complaints and offers concerning